Refund & return policy

Unused items in their original condition may be returned within 30 days of delivery. Contact the studio before sending anything back.

Return shipping is paid by the buyer unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable.

Made-to-order, personalized, and final-sale items are not returnable unless they arrive damaged or defective. This will be noted on the product page.

Once the return is received and inspected, refunds are issued to the original payment method within 5–10 business days. PayPal processing times may vary.

If the item is damaged or incorrect, email photos within 7 days of delivery. We will cover return shipping and send a replacement or refund.

Contact: support@framebeyond.shop